Why organizations switch their UEM —
and what matters now
Changing license models, rising cloud workloads, new security requirements (critical infrastructure/KRITIS, NIS2) and scarce IT resources — the reasons for a UEM switch are diverse. The key is planning the migration so it remains practically invisible to day-to-day operations: no productivity loss, clear milestones, measurable compliance. This is exactly where ISEC7 SPHERE comes in: a central platform for monitoring, compliance and automated migration — from the data center to the smartphone.
- Single pane of glass for server, cloud, UEM/UES and mobile — incl. dashboards, alerting and reports.
- Automated migration for cross-UEM and platform changes as well as large-scale device swaps.
- Self-service & app guides for end users to dramatically reduce helpdesk load.
- CVE monitoring, certificate and policy checks for audit safety during the transition.
Visibility first: inventory, risks, dependencies
Every successful migration starts with complete transparency: which devices, OS versions, app versions and policies are in use? Where are vulnerabilities, certificate expiries or communication issues? SPHERE consolidates this information in real time and prioritizes it with a traffic-light system — so IT teams act first where it matters most.
Real-time inventory Monitoring
Device and OS status, app versions, patch levels, UEM/UES services, network and cloud components — consolidated in one dashboard. Correlations reduce noise and surface critical events.
Risk assessment & CVE posture
Vulnerability mapping against the versions actually deployed (e.g., Exchange, M365, infrastructure services). Auto-alerts shorten time-to-fix and provide audit evidence.
Resource & wave planning
Migrations are sliced into manageable waves (e.g., by location, persona, device type). Dashboards show status, cycle times and failure points — in real time.
Pro tip: Define exceptions early (end-of-life devices, upcoming refresh) and focus migration waves on high-impact groups.
Rethinking migration: the SPHERE Migration Tool
At the core of SPHERE is a proven, automated migration workflow that handles large fleets and heterogeneous platforms with confidence — including an app-guided user journey on iOS and Android. This standardizes, documents and secures switches between UEM systems, domains, mail platforms or device generations.
Cross-UEM & platform changes
From on-prem to cloud, from UEM-A to UEM-B, from Exchange to M365 — with profiles, source/target workflows and clear success criteria.
Large-scale device swaps
Serial device replacements — including (where permitted) transfer of device-specific user data such as SMS, call logs and contacts. The system orchestrates the process; IT stays out of daily operations.
Smartphone app & self-service
End users start their migration in a suitable time window, follow a step-by-step guide on the device and see transparent progress.
Security plus: Temporary admin rights (e.g., on Windows clients) can be limited to the migration period and automatically revoked afterwards.
Next step: Define a pilot wave and test the SPHERE Migration Tool with a limited user group. Get in touch now
Self-service & change communication: turning employees into contributors
Technology alone does not migrate an organization. Successful projects rely on automated communication (invites, reminders during support hours), easy-to-follow guides and self-services (password reset, device lock, status check). The result: fewer tickets, less uncertainty, noticeably higher completion rates per wave.
- Standardized email/Teams templates and timing within support windows.
- Self-service portals & mobile app with a clear sequence — “3 clicks to done”.
- FAQ tiles for recurring questions, embedded into onboarding.
Monitoring, CVE compliance & SIEM integration
The riskiest moment of any migration is the time between systems. SPHERE ensures no device slips “under the radar”: real-time visibility, traffic-light alerts, certificate/policy checks and CVE correlation against relevant components — optionally with SIEM integration (e.g., events to Teams, email, AtHoc or ServiceNow) for faster response.
CVE monitoring & certificates
Automatic correlation of published vulnerabilities with deployed versions; notifications for critical findings. Compliance reports for audit and assurance.
Notification engine
Real-time alarm routing — via email, Teams, SMS gateway, AtHoc or ITSM — based on thresholds or pattern detection.
SIEM/SOC offload
Consolidated events, less noise, lower analysis costs — focusing on incidents that truly matter.
Beyond migration: IoT integration & endpoint lifecycle
SPHERE combines classic endpoint management with IoT capabilities: sensors, machines, gateways — managed, monitored and wired into workflows. Business units also get an ELM cockpit (asset catalog, approvals, DaaS ordering, cost-center reporting). The migration thus becomes a catalyst for sustainable operational efficiency.
- IoT asset management (firmware, certificates, lifecycle) via MQTT/LoRaWAN/REST.
- Workflow engine (thresholds, triggers, escalations) and multi-channel alerts.
- DaaS/support portals, asset approvals, cost-center integration.
Roadmap: 6 steps to a secure UEM migration
- Capture inventory & risks: devices/OS/apps, policies, certificates, CVEs, communication paths.
- Define target state: platform(s), security model (Zero Trust), roles & delegations.
- Plan waves: personas, locations, device types, support windows, communication triggers.
- Automate: migration profiles, app guides, self-service, temporary rights, rollback path.
- Monitor & steer: dashboards, traffic-light alerts, SIEM integration, live KPIs.
- Close & learn: reporting, lessons learned, deprovision legacy, harden policies.
Ready for a proof of concept? We support pilot waves with blueprint, app guides and reporting. sales@isec7.com · +49 40 325076-0
FAQ on UEM migration
How do we minimize downtime?
Through wave planning, app-guided self-services and timing within support windows. Critical roles go first in a pilot wave.
Which platform changes does SPHERE support?
Cross-UEM (e.g., UEM-A → UEM-B), domain/mail platform changes (Exchange → M365) and large-scale device swaps — all with standardized profiles.
How do we maintain compliance during migration?
Real-time monitoring, certificate/policy checks and CVE correlation; alerts via Teams/email/AtHoc/ServiceNow. Reports ensure audit readiness.
Does SPHERE support IoT scenarios?
Yes. IoT devices are managed like endpoints and integrated into automations (workflows, alerts).
About ISEC7
The ISEC7 Group is a global provider of services and software solutions for the digital workplace. Since 2003, we have supported enterprises, public sector and critical-infrastructure organizations with security, compliance and efficiency — with offices in Germany, the USA, Australia and New Zealand. Our solutions, including ISEC7 SPHERE, ISEC7 MAIL and ISEC7 CLASSIFY, meet the highest security requirements and integrate seamlessly into existing IT landscapes.
Experience SPHERE now: Book a demo or start a POC — sales@isec7.com
Note: On request, we provide references and best-practice playbooks for regulated industries.
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