ISEC7 Digital Workplace Blog

Remote Onboarding: Verify the Person Before You Ship the Device

Written by ISEC7 Editorial Team | Oct 23, 2026, 7:30:00 AM

On 18 September 2026, seven security agencies from Japan, the United States, Australia and Germany, among them the FBI and Germany's BND and BfV, published a joint advisory. Among other things, it describes how North Korean IT workers obtain remote jobs through other people's identities and operate the company computers from so-called laptop farms (joint advisory, NPA Japan). Its recommendations for employers centre on recruitment and on revoking access. On device enrolment, device certificates or shipping company laptops, the document is silent.

Our reading is that remote onboarding has a second checkpoint that IT controls directly: the company laptop. Who receives it, where it goes and when it gets access all belong to the identity check.

What the FBI, BfV and BND recommend when hiring remote IT workers

The advisory names its authors: the National Police Agency of Japan (NPA), the National Cybersecurity Office of Japan (NCO), the US Federal Bureau of Investigation (FBI), the US Department of Defense Cyber Crime Center (DC3), Australian Signals Directorate's Australian Cyber Security Centre (ASD's ACSC), the German Federal Intelligence Service (BND) and the German Federal Office for the Protection of the Constitution (BfV). In its German-language summary, the BfV puts the part that concerns employers plainly: the actors keep trying to get hired as remote developers, using the identities of intermediaries in Europe and elsewhere.

For recruitment, the advisory recommends, among other things:

  • "If possible, verify that IP addresses generally match the applicant's claimed residence."
  • Check contact details carefully; calling the number may show that it is out of service.
  • "Request detailed explanations of the skills listed on the resume", and verify certifications by their registration numbers.
  • Watch for warning signs: requests for payment in cryptocurrency or to an account in another person's name, and excuses to avoid meeting in person.

For people already at work, the advisory tells companies, among other things, to limit information and "access rights to the minimum necessary", and, if a contractor turns out to be suspect, to "promptly revoke accounts and sessions". It also shows that the risk goes beyond salaries. In one case an IT worker extorted a company and published its source code; in another, a worker hired for website maintenance defaced the employer's site.

What is a laptop farm?

The advisory defines a laptop farm as "a location, often an enabler's residence, where employment-related computers are set up and remotely controlled by North Korean IT workers". According to the agencies, the workers themselves are usually in North Korea, China or Russia. Enablers supply ID images and bank accounts, and virtual private servers hide where the work actually happens. Japanese authorities report that they identified and dismantled a laptop farm run by an enabler in Japan for the first time.

For IT, this means the company laptop sits wherever it was delivered. If it connects every morning from a residential line, that proves someone switched it on there, and nothing more.

Why device handover belongs to the identity check

What follows is our reading, not a recommendation from the agencies. In the scheme described, the person you hire and the person doing the work are not the same. If identity checking ends with the video interview, a laptop then goes to the address on the contract, and from that point it signs in every day without anyone asking who is sitting in front of it.

The handover is where person, place and device meet. HR and the hiring manager own the interview and the payment details. IT owns where the device goes, when it is managed and when it gets access. When both checks draw on the same data, a one-off check becomes a second chance to spot a mismatch.

Where to ship a company laptop, and when to enrol it

We recommend four steps for any hire you will not meet in person before their first day:

  1. Match the delivery address. The laptop goes to the address on the employment contract. If someone asks shortly before shipping for a different address or for forwarding to a third party, resolve it through HR before the parcel leaves.
  2. Record it before it ships. The device is in your inventory and in device management before it is sent. You then know which serial number went to which address. For Android devices in Google's zero-touch portal, finer roles now help: an Assigner can assign a configuration to devices without changing anything else, and a Viewer can only look. Oliver Schiemann and Magnus Wonschik covered this in our webcast on Android 17 (in German). In our view, who may assign configurations to devices is part of the same control as the delivery address.
  3. Activate access with the device, not before. Accounts and permissions go live once the laptop has arrived and a second check has taken place, for example a video set-up session with the same person who attended the interview. Rights start at what the role needs, as the advisory recommends. With web-based enrolment through the Android Management API, the UEM provides a web link and the work profile is set up in three steps and three to five minutes, with no app to download; the Android 17 webcast showed this too. So send that link only after the second check, and only to the person you verified. On the Mac, Platform SSO in macOS 27 ties sign-in to your identity provider, with Touch ID as a second factor that you can make mandatory. That was one of the topics of our German-language webcast on iOS 27 on 14 July 2026.
  4. Repeat the check later. The advisory suggests comparing IP addresses with the claimed residence during recruitment. The same question can be asked of the device's sign-ins after hiring.

What happens to accounts and devices when a suspicion is confirmed

Accounts and sessions are revoked promptly, as the advisory says. If you suspect a North Korean IT worker, the agencies advise contacting the police immediately. In our view, the device belongs in the same step: lock it, arrange its return and record which address it was shipped to. Whether and when to wipe it is a decision to take with a possible investigation in mind, because a wiped device no longer shows what ran on it.

What ISEC7 takes on

The interview and the checks on ID documents and payment details stay with your HR team. We take over from device handover. With ISEC7 Endpoint Lifecycle Management, we handle devices from an employee's onboarding to their offboarding. Our Service Desk team prepares them before shipping, with function checks, OS updates and inclusion in UEM management through to inventory. With ISEC7 DEVICE AS A SERVICE, we deliver devices to the right place, office or home office, and take care of the return of hardware when someone leaves. What that means for iPhone, iPad and Mac is set out on Apple for business, and for Android fleets on Android Enterprise, ChromeOS and Google Workspace.

In ISEC7 SPHERE, the administrative steps for onboarding and offboarding come together, from hardware ordering and approval workflow to asset management. In our webcast of 18 November 2025 (in German), René Graute named onboarding and offboarding as a typical case for automation and demonstrated the user view: it brings together a person's assigned devices and services and the history of transactions on that person and their devices from all connected systems. If a suspicion is confirmed, that is where you see which devices and services belong to that person.

For the identity side of onboarding, our earlier post on digital ID verification covers the methods. Administrators can practise the set-up itself in our trainings on Apple, Android Enterprise and Samsung Knox. The recordings of the webcasts mentioned here are free after registration; all sessions are listed on our webcasts page.

Frequently asked questions

What is a laptop farm?

The joint advisory of 18 September 2026 defines a laptop farm as a location, often an enabler's residence, where employment-related computers are set up and remotely controlled by North Korean IT workers. According to the agencies, the workers themselves are usually located in North Korea, China or Russia, while virtual private servers hide where the work actually happens.

What do the FBI, BfV and BND recommend when hiring remote IT workers?

The advisory recommends checking that IP addresses generally match the applicant's claimed residence, verifying contact details by calling the phone number, asking for detailed explanations of the skills on the CV and checking certifications against their registration numbers. Once someone is working for you, it advises limiting access rights to the minimum necessary and promptly revoking accounts and sessions if suspicion arises.

Does the advisory say anything about shipping company laptops?

No. It covers recruitment, payment routes, access rights and revoking access. It contains no recommendation on device enrolment, device certificates or shipping company hardware. The link between identity checks and device handover in this article is ISEC7's own reasoning, and the four shipping steps are our recommendation.

What should you do if a suspicion about a remote hire is confirmed?

The agencies advise revoking accounts and sessions promptly and contacting the police immediately if you suspect a North Korean IT worker. In our view, the device belongs in the same step: lock it, arrange its return and record which address it was shipped to. Whether and when to wipe it is a decision to take with a possible investigation in mind.

Sources

  • National Police Agency of Japan et al., joint advisory "North Korean 'WaterPlum,' commonly referred to as 'Contagious Interview,' Cyber Actor Group Targeting IT Professionals; Activities of North Korean IT Workers in Japan, the United States and Europe", 18 September 2026: npa.go.jp (PDF)
  • Bundesamt für Verfassungsschutz, "Internationaler Sicherheitshinweis: Illegale Devisenbeschaffung durch nordkoreanische Cyberaktivitäten" (German), 18 September 2026: verfassungsschutz.de

ISEC7 resources

  • ISEC7 webcast "What's new in Android 17 for Enterprise?" (in German), 11 June 2026, Oliver Schiemann and Magnus Wonschik: isec7.com
  • ISEC7 webcast "Apple und iOS 27: was für Unternehmen wichtig ist" (in German), 14 July 2026, Oliver Schiemann and Magnus Wonschik: isec7.com
  • ISEC7 webcast on ISEC7 SPHERE, "Die Zukunft gehört denen, die ihre IT verstehen und aktiv steuern" (in German), 18 November 2025, René Graute: isec7.com
  • ISEC7, Endpoint Lifecycle Management: isec7.com
  • ISEC7, ISEC7 SPHERE: isec7.com
  • ISEC7, Apple for business: isec7.com
  • ISEC7 blog, "Demystifying Cybersecurity: Digital ID Verification": blog.isec7.com